You’re paying for Five9. So why aren’t the jobs booking?
Fixpath is the Five9 dialer specialist for home-services teams. We tune your dialer to book more jobs from the same lead spend and headcount — without adding a single agent.
Higher connect rates, numbers that stop hitting “Scam Likely,” and pacing that stays inside the 3% compliance line — from a team that does nothing but Five9. It starts with a free audit that shows where your booked jobs are leaking.
Five ways we turn your Five9 into booked jobs.
No new platform, no new headcount — we tune the Five9 you already pay for around one number: cost per booked job.
Dialer Algorithm & Pacing Optimization
We tune your pacing and dialing algorithm for more live connects and talk time — without pushing past the 3% line.
Caller Reputation Recovery & Deliverability
Get your numbers off "Scam Likely" and keep them answered, with caller-ID reputation and spam remediation.
Compliance Control & Governance
Stay inside TCPA and the 3% safe-harbor line, with pacing guardrails and the reporting to prove it.
AI-Powered Workflow & CRM Integration
Connect Five9 to your CRM, like Salesforce, and add AI where it deflects volume and speeds up your agents.
Campaign & List Strategy
Prioritize and pace your lists for speed-to-lead, so agents reach the warmest homeowners first.
A clear path to more booked jobs — without risking your dialer.
01
Free dialer audit
We audit your live Five9 and show you where booked jobs are leaking — free.
02
Tune the dialer
We optimize pacing, caller ID, and list strategy in a phased rollout — with no touch to the flow that books your revenue.
03
Optimize & monitor
We track connect rates and compliance week over week — keeping you inside the 3% line and lowering cost per booked job.
More than a Five9 admin.
The only dialer partner built for home services.
Tuned to booked jobs
We optimize for cost per booked job, not generic call-center metrics.
De-risked by design
Phased rollout, compliance guardrails, and no touch to the flow that books your revenue.
Home-services tunings
Speed-to-lead dialing, seasonal pacing, and spam remediation a generalist misses.
Five9 is all we do
A team that lives in Five9 every day — so you’re never stuck without an expert.
The same dialer fix, working again and again.
Three separate home-services engagements, three different floors. Each started stuck in the low-teens and climbed into the high-30s — same roster, same dial volume, no added spend. Here’s what that looked like.
Results shown are illustrative of typical real engagements — approximated from real work, not audited client metrics, with client identities withheld.
A home-services outbound team stuck in the low-teens. After we retuned the Five9 dialer’s pacing and retry logic, connect rate climbed into the high-30s — same team, same dial volume, no added spend.
A different home-services floor, same pattern. Cleaning up caller reputation to stop “Scam Likely” flags, plus concentrating dials into peak-connect windows, lifted connect rate toward ~40% — no added headcount.
Again from the low-teens to the high-30s — smarter list prioritization and right-time dialing, with no extra lead spend.
Built around Five9. Connected to your stack.
Five9 is our specialty. We also connect your CRM — like Salesforce — and work with a handful of other contact-center platforms.
Ready to book more jobs from the same Five9?
Get a free Five9 dialer audit. We’ll show you where booked jobs are leaking and what it’s worth to fix — no touch to your live call flow.
